Make sure you use your Email and Password from your MyCareCompass account.
If you don't remember your password Reset Password
If your account is locked, wait 4 hours before trying to log in again or Unlock Your Account Enter the email address you used to create your MyCareCompass account.
Your MyCareCompass password is cAsE seNsiTive, at least 8 characters long, and contains at least one number or special character.
Use a strong and unique password for your account. Your password must be at least 8 characters long, contain a mix of upper(capital) and lower case letters, contain at least one number or one special character (!,@,#,$, etc.), and not start or end with spaces.